Delivery

DELIVERY

DELIVERY COST

We offer free delivery in South Africa for any orders over R1500. 

Orders under R1500 will incur a courier fee of R100.

Please note free delivery does not include deliveries to Embassies and premises with a courier surcharge.

DELIVERY TIMES 

We endeavour to dispatch all orders within 1 working day. Orders placed on the weekend are dispatched on the next working day.

Maxie & Moo is an online business based in Cape Town, South Africa.
Delivery is done via courier and delivery times for most South African locations are between 1 to 7 business days from dispatch. 

For more remote locations in South Africa, our courier companies might need to use a local on forwarding company which prolongs delivery times and will require longer delivery times, generally 8 to 14 business days.

The time it takes to deliver your parcel can vary with public holidays/ promotions/ natural disasters such as fires, floods & pandemics.

ORDER TRACKING - You will receive an email from the Courier Company confirming your order has been picked up. This email will supply you with your tracking number and tracking information, this provides a link to the courier company so that you can contact them if required.

DELIVERY AREA

South Africa

We deliver throughout South Africa.

Our items are large and because of this we cannot deliver to post office boxes, private bags or parcel lockers.

Our items are delivered to your home or workplace via a courier and most times require a signature, so please ensure someone is available to collect your delivery.

If you require any more information on shipping please contact us at info@maxieandmoo.co.za

International

We are always happy to help international customers. Please contact us at info@maxieandmoo.co.za and we can arrange a quote for shipping overseas.

 WARRANTY

All Maxie and Moo mats come with a 3 month warranty against manufacturing defects. Warranty does not cover damage caused by incorrect use or general wear and tear.